Frequently Asked Questions
Don’t see yours? Visit our full FAQ
Use this space to share useful information with your customers.
Jagua Stencil Kit
Mix your own jagua and create gorgeous blue-black stains! Contains everything you need to make 50-75 designs, plus gorgeous themed stencils to get you started right away.
Real Ingredients
We're ICNHA certified, so you know we only stock real, natural ingredients. Always organic when available, and no synthetics, ever.
Fast Shipping
We're here for your "hennemergencies"! Most orders ship in less than 24 hours.
Pro Quality
We sell the same products we use as working artists, so you get the freshest products possible.
Expert Support
SARAHENNA is operated by a 15+ year pro. Supporting you is our commitment and priority.
Hennemergency?
We're here for you! All orders received by 3pm are shipped out the next business day; and often the same day.
Frequently Asked Questions
Don’t see yours? Visit our full FAQ
Do you ship to my location?
We ship worldwide!
When will you ship my order?
Nearly all orders are shipped out within 24 hours. We're fast!
How do you ship your ready to use henna?
Great question! Ready to use henna (and our jagua-henna blend) is extremely perishable.
We prepare and plan for it to be in transit, so by the time it reaches you it's in perfect condition.
We ship it frozen so that it can gradually thaw and "dye release" while in transit. By the time it arrives, it will be room temp and at peak freshness!
Get it right into the freezer, and keep it frozen whenever it's not being used.
Is henna and jagua safe for eyebrows & freckles?
Yes! Since our henna and jagua are only made with natural ingredients (that's why they're so perishable), they are safe for all your skin. That said, we always recommend a patch test and instructions are included with every order.
What's the shelf life of henna and jagua?
In powdered form, henna and jagua will last a couple of years or longer. Once mixed and ready to use, keep them frozen for best longevity.
In the freezer, ready to use jagua will last 12 months, henna and jagua-henna blend will last 6 months in the freezer.